RTO personnel

The new qualification TAE40122 Certificate IV in Training & Assessment was a very challenging course. I have been in the VET sector for almost 30 years and have gone through many of the qualification upgrades. This new one was no "give me". The assistance I got from the FL team was amazing. I was supported every step of the way. A fantastic learning and development experience. Thank you

Thanks to Jane for her support all the way. I definitely had trouble interpreting academic speak as I am from a trade background. With Jane's help I found it easier to understand and ultimately got through.

Fortress learning provided quality service, resources and training, from the enrolment process with Jonathon who had exceptional Customer service skills to the Trainer Deb Thomas who held my hand through the upgrade process. I am very happy to have selected and committed to Fortress learning and would highly recommend anyone considering to upgrade their qualifications or begin their training to go with their training organisation. Thanks again Deb for your time, knowledge and skills.

From the very first phone call, Fortress Learning had fantastic communication and straightforward processes. I would highly recommend them to anyone needing to go through the RPL and credit transfer process. They made the whole process so simple and stress free. Emails were normally responded to on the same day, and the giant portfolio I submitted was reviewed and marked within the week. Thank you to Jon, Odeza, Emma and everyone else involved.

I’m not a person who takes to technology and computers easily, I never gained an education through high school. Thanks to Deb and the team at Fortress, I was able to get my qualification to start my dream job, training and assessing apprentices. I would like to thank everyone at Fortress for helping and guiding me along the way, I will be forever grateful!

I had a great experience doing my TAE through Fortress. Very clear tasks with videos to give guidance and instructions on the tasks. Trainers very responsive and willing to help! Marking done within 4 days. Thank you very much!

Fortress made my RPL really easy. Advised me exactly what I needed to provide as evidence to reach my desired outcome. Quick assessment of my skills and experience to finalise my upgrade. Thanks Fortress team.

Quality TAE RPL assessment is difficult. That's why lesser RTOs avoid it. I tried to negotiate a realistic RPL pathway with two other well-known TAE providers before settling on Fortress. I'm an experienced TAE assessor myself; I was impressed by their commitment to rigorously observing the standards while being flexible enough to capture genuine evidence. I was not only impressed with the service they provided me, I am confident that any colleague or potential employee of mine that is certified through Fortress genuinely has met the standards (and not just benefitted from the "tick and flick" approach of some providers). I have no association with Fortress but I would recommend them to any TAE professional seeking to upgrade their qualifications.

I recently completed my Recognition of Prior Learning (RPL) in Training and Assessment Education (TAE) through Fortress Learning, and I couldn't be happier with the experience. From start to finish, the process was seamless and well-organized. The support team was incredibly responsive and helpful, guiding me through each step with patience and clarity. The assessors at Fortress Learning are highly knowledgeable and provided valuable feedback that was both constructive and encouraging. Their expertise in the TAE field is evident, and their dedication to helping students succeed is truly commendable. What stood out the most was their tailored approach to my RPL application. They recognized my prior experience and skills, ensuring that the assessment process was relevant and fair. The resources provided were comprehensive and greatly aided in my understanding of the requirements. Overall, Fortress Learning has exceeded my expectations with its professional and supportive approach. I highly recommend their RPL services to anyone seeking to advance their TAE qualifications. Thank you, Fortress Learning, for an outstanding educational experience!

The TAE workload was boulderous and daunting, but trainer Deb Thomas assisted me throughout. Her explanations untangled jargon and simplified arduous assessment tasks. Her incredible support enabled me to complete the TAE. THANK YOU!!! Although I primarily teach in a degree course, areas covered such as "reasonable adjustment" will assist with my Higher Ed work. I recommend Fortress to anyone contemplating a TAE: the service was both excellent and comprehensive.

This course has made me a better Trainer and Assessor in many ways. The research project was intense, but very rewarding, I intend to implement many of the strategies I have learned throughout the course. The training staff at Fortress were fantastic and very supportive all the way, they did not hesitate to help me when it was needed. Many thanks to Fortress, especially Jane MacIntosh.