Victorian Reclassification Readiness Program: TAE50122 Diploma of Vocational Education and Training
If you are a Victorian TAFE teacher wanting to upskill to Classification level 2.1 – 2.3 as per the Victorian TAFE Teaching Staff Agreement 2018 (MEA), then this Diploma is for you. Fortress Learning’s TAE50122 – Diploma of VET has been approved by the VTA (Victorian Tafe Association) Qualifications Committee. Our Diploma meets all 4 MEA requirements of the AQF level 5 qualification.
“Success is no accident. It is hard work, perseverance, learning, studying, sacrifice and most of all, love of what you are doing or learning to do.” – Pele
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Frequently Asked Questions
Do I Need To Reclassify?
For VIC teachers to gain a higher pay rate than other teachers you need to complete different qualifications. Specifically you need to meet the requirements set out in the Victorian TAFE Teaching Staff Agreement 2018 otherwise known as the Multi-Enterprise Agreement (MEA)
This means that you can enrol in any diploma specialisation, but you have to complete different units and do things slightly differently to gain the skills needed to meet the Level 2.1-2.3 .
For more information: https://vta.vic.edu.au/victorian-tafe-teaching-staff-agreement-2018/
What Are The Packaging Rules For This Diploma?
To meet the requirements of the Victorian TAFE Teaching Staff Agreement 2018 (MEA) you will complete the following units for your chosen Diploma specialisation
TAE50122 Diploma Packaging Rules
Total number of units = 12
3 core units plus
9 elective units, of which:
At least 5 must be from the chosen specialisation group A, B or C.
Of the remaining elective units:
- At least 2 must be chosen from the elective units listed (see FAQ - "What Units Are Available In This Diploma?"
- Up to 2 may be from any currently endorsed Certificate IV or above training package qualification or accredited course, provided that no more than 1 of these 2 units is from a Certificate IV qualification.
VIC RRP Packaging Rules
All students seeking reclassification must complete the following units (these form some of the cores and electives as outlined above):
- TAEDES511 Design and develop strategies for training and assessment*
- TAEDES515 Evaluate training
- TAEPDD511 Maintain and enhance professional practice – this one is specifically indicated in the 200 hours professional practice and is a core unit
AND
- TAEASS511 Lead assessment* - Group A elective
- TAEDEL512 Lead training facilitation* - Group A elective
- TAEPDD502 Lead and mentor VET teachers, trainers and assessors – Group A and C elective
- TAERES511 - Apply research to training and assessment practice – Group A and C elective
You can then choose the remaining 5 electives depending on the packaging rules of their chosen specialisation. See individual specialisation FAQ below.
What Are The Practical Requirements of The Units I Must Complete?
TAEDES511 - Design and Develop Strategies For Training and Assessment – CORE UNIT (Min. Hours: 60)
Note – all enrolling students must hold the Pre-requisite Unit: TAEDES411 Use nationally recognised training products to meet vocational training needs (or its previous version TAEDES402 Use training packages and accredited courses to meet client needs)
PERFORMANCE EVIDENCE
1. Design, develop, document and evaluate at least 2 strategies for training and assessment:
- At least 1 for a nationally recognised qualification
- At least 1 for a different nationally recognised qualification or for an accredited course.
The above strategies should be tailored to meet foundation skill and learning needs.
TAEDES515 - Evaluate Training – CORE UNIT (Min. Hours: 60)
PERFORMANCE EVIDENCE
1. Plan and implement a training evaluation of an entire course that includes full coverage of at least 1 nationally recognised unit of competency.
In the course of the above, the candidate must:
- Evaluate at least 3 sequential training sessions to be delivered in above course
- Conduct the evaluation against industry performance needs and capability requirements
Note: This unit MAY form part of your gathering of research data for TAERES511 if researching improvements for courses within your RTO.
TAEPDD511 Maintain and Enhance Professional Practice - CORE UNIT (Min. Hours: 60)
Must be completed to achieve the 200 hours supervised teaching practicum component
PERFORMANCE EVIDENCE
1. Develop and implement a plan for 30 hours of own professional development that must include:
Collaborating with an internal or external peer on at least 3 different occasions:
- Providing feedback on peer’s professional practice
- Reflecting on and discussing feedback from peer on own professional practice
2. Participating in professional development, including interacting with a professional network at least once.
Creating a professional reference list of research (and documenting this in a plan) that includes reflections and application to own practice, and identifies:
- At least 1 vocational education and training development or trend
- At least 1 industry development or trend
3. Reviewing the professional development process and practice and creating a professional reference list of research, including reflections and application to own practice, and identify opportunities to improve
TAEASS511 - Lead Assessment (Min. Hours: 75)
Must be completed to achieve the 200 hours supervised teaching practicum component.
Note – all enrolling students must hold the Pre-requisite Unit: TAEASS412 Assess competence (or its previous version TAEASS402 Assess competence)
PERFORMANCE EVIDENCE
1. Provide leadership to at least 3 different assessors during an assessment process against at least 1 entire unit of competency from a nationally recognised training package or accredited course.
2. Support the development of the assessment practice of the above 3 VET assessors.
3. In the course of the above, the student will undertake supervision and guidance of the assessment of:
- A total of at least 30 competency-based assessments that include:
- At least 1 entire unit of competency from a nationally recognised training package or accredited course
- At least 10 different candidates
4. The individual must identify and apply at least 3 changes to improve own assessment practice based on own research, feedback and professional development in competency-based assessment practice.
TAEDEL512 - Lead Training Facilitation (Min. Hours: 150)
(Must be completed to achieve the 200 hours supervised teaching practicum component)
Note – all enrolling students must hold the Pre-requisite Unit: TAEDEL411 Facilitate vocational training (or its previous version TAEDEL401 Plan, organise and deliver group-based learning)
PERFORMANCE EVIDENCE
1. Apply research and own professional development to improve own training facilitation practice, including facilitating at least 100 hours of vocational training with groups of learners based on a product that is nationally recognised or aligned with other recognised frameworks.
2. Select and use training facilitation techniques appropriate to learner needs and work context.
3. Use strategies suited to each learner and facilitation context to support learners to develop competency and develop increased learner independence.
4. Support the development of the training facilitation practice of at least 4 trainers.
5. Identify and respond to learner foundation skill needs.
6. Collect feedback from at least 4 peers and 10 learners.
TAEPDD502 - Lead and Mentor VET teachers, Trainers and Assessors (Min. Hours: 15)
Must be completed to achieve the 200 hours supervised teaching practicum component.
PERFORMANCE EVIDENCE
1. Provide leadership, mentoring guidance and support to at least 3 vocational education and training (VET) teachers, trainers or assessors during at least 3 sessions with each practitioner, where each session is at least 30 minutes.
2. In the course of the above students will:
- Assign and communicate work tasks to each individual
- Provide mentoring support in relation to:
- A training-related work challenge
- An assessment-related work challenge
- Identify professional development opportunities for each individual.
TAERES511 - Apply Research to Training and Assessment Practice (Min. Hours: 50)
Must be completed to meet the mea requirements for studies in applied research.
PERFORMANCE EVIDENCE
1. Complete at least 1 applied research project (linked to the Boyer framework of scholarship) that includes:
- A research brief, including purpose of research, rationale, methodology, research activities, timeframe, resources required and expected outcomes
- Wide research into theories that inform vocational training and assessment practices
- Analysis of data in relation to its application to improving current and future training and assessment practice
- Use of academic referencing and citation protocols
2. They will then use strategies to implement findings from at least 1 research project into their own practice.
What People Will I Need to Access During My Course?
For Coursework pathways and as part of the evidence being demonstrated for RPL assessment pathways you will require access to:
- TAEDEL512/TAEASS511 /TAEPDD511/TAEPDD502: 4 Trainers and at least 3 assessors to lead and mentor in and facilitation, professional development and assessment practices
- TAERES511: Personnel to provide approval for research and personnel to collaborate with when planning and conducting research
- To observe the 200 hours of practice across TAEDEL512/TAEASS511 /TAEPDD511/TAEPDD502/TAERES51 - A Qualified Observer holding at a minimum:
- TAE40116 Cert IV with significant subject matter expertise and documented AQF5+ qualifications in chosen field or
- TAE50116/TAE50216 Diploma of VET/TDD or higher-level Adult Education Qualifications
- ALL OTHER UNITS: Personnel such as compliance managers, instructional designers, industry experts and vocational experts, training managers, and supervisors able to assist you in planning, preparing and implementing various training and assessment practices including evaluation of vocational training, designing training and assessment strategies, documenting and leading trainers in VET practice and professional development, leading assessment moderation and validation.
What Is The 200 Hours of Supervised Practicum?
As part of the VTA requirements, students undertaking reclassification are required to keep a full record/journal for the 200 hours teaching practicum.
These 200 hours must be supervised by an ‘authorised supervisor’.
The units TAEDEL512 Lead training facilitation, TAEPDD511 Maintain and enhance professional practice, TAEASS511 Lead Assessment, and TAEPDD502 Lead, and mentor VET teachers, trainers and assessors will allow for this practice to be documented and upon completion of these 4 units, a Fortress Learning Assessor will write a letter of completion that will be sent to you (the student) and recorded in the SMS.
What Happens When I've Completed The TAE50122 Diploma (inclusive of TAERES511 with Boyer) + The 200 Hours of Professional Practice?
Upon completion of the final review and assessment, students receive (alongside their TAE50122 Diploma Certificate and transcript of results), a Certificate of Completion, confirming they have completed a program of professional activity for the purposes of reclassification. The certificate looks like this:
What Are The Prerequisite Units?
In addition to the above, the 2 remaining Core Units required in the Diploma will be completed and another 5 elective units selected according to the chosen specialisation
Do I Need to Be Working in a TAFE/University/School or Private RTO?
You must be working in an RTO (preferably in Victoria) as you will be required to provide evidence of the current application of teaching and assessment practices as outlined in the Victorian TAFE Teaching Staff Agreement 2018 (MEA Agreement).
You will be required to be observed applying the practical skills outlined in the following units:
- TAEDES511 Design and develop strategies for training and assessment*
- TAEDES515 Evaluate training TAEPDD511 Maintain and enhance professional practice
- TAEPDD511 Maintain and enhance professional practice
- TAEASS511 Lead assessment
- TAEDEL512 Lead training facilitation
- TAEPDD502 Lead and mentor VET teachers, trainers and assessors – elective
- TAERES511 - Apply research to training and assessment practice
Specialisation - TAE50122 Diploma of Vocational Education and Training (Advanced Training and Assessment)
The TAE50122 Diploma of Vocational Education and Training (Advanced Training and Assessment) is for people in or looking for Advanced training and assessment job roles where individuals are responsible for delivering training and assessment services in the VET sector, including promoting innovative practices and leading other VET teachers, trainers and assessors.
Job roles may include:
- Experienced, advanced or senior VET teacher, trainer and assessor
- Head or lead VET teacher, trainer and assessor
Do you hold the required pre-requisite units? This must be EITHER:
- The TAE40116 or the TAE Cert IV TAE or
- The following units from the TAE40116/TAE40122 as a minimum ( not the TAE10/TAA/BSZ):
- TAEDES411 Use nationally recognised training products to meet vocational training needs (or its previous version TAEDES402 Use training packages and accredited courses to meet client needs)
- TAEASS412 Assess competence (or its previous version TAEASS402 Assess competence)
- TAEDEL411 Facilitate vocational training (or its previous version TAEDEL401 Plan, organise and deliver group-based learning)
The Packaging Rules
Three Core Units:
- TAEDES511 Design and develop strategies for training and assessment*
- TAEDES515 Evaluate training
- TAEPDD511 Maintain and enhance professional practice
Elective Units:
To meet the requirements for the VIC RRP Program, you must choose at least 5 elective units from Group A - Advanced Training and Assessment, For VIC RRP these must be:
- TAEASS512 Design and develop assessment tools
- TAEASS511 Lead assessment*
- TAEDEL512 Lead training facilitation*
- TAEPDD502 Lead and mentor VET teachers, trainers and assessors
- TAERES511 - Apply research to training and assessment practice
You can choose the remaining 4 units from any of the other electives offered (please note that RTOs may not offer ALL units for assessment, but you may be able to credit transfer any of those units if you hold them or equivalent previous versions)
You can also import (bring in) 2 units of competency from any currently endorsed (so not deleted) Training Package Qualification. This includes:
- 1 unit from a Cert IV level Qualification
- 1 Unit from a Diploma or higher-level Qualification
The PLP Survey
Before you commence your course, you will be asked to complete a Personal Learning Plan Survey.
This Survey consists of a set of questions tailored to the units within each specialisation.
You only need to answer the questions for the specialisation and the units that you want to enrol for.
Once you have responded to all the required questions and sent your survey back to us, our expert trainers will then develop the personal learning plan, which outlines:
- The units selected for your chosen specialisation
- The assessment tasks that you will complete either via an RPL Assessment, Coursework or credit transfer pathway and the timeframes for doing this
The plan will also provide some next steps for enrolment or, if already enrolled, booking a call with a trainer to get started.
What Happens Next
Now, it's over to you. Hit the “Enrol” button to choose your support package and preferred payment option. Then, pay your deposit to get the ball rolling and receive your PLP Survey so your Diploma journey can begin.
Specialisation - TAE50122 Diploma of Vocational Education and Training (Design and Development)
The TAE50122 Diploma of Vocational Education and Training (Design and Development) is for people in or looking for in or looking for Design and development job roles where individuals are responsible for designing and developing training and assessment strategies, usually for registered training organisations (RTOs), including analysing training needs and designing training solutions and products to meet industry standards and compliance requirements.
Job roles may include:
- Education Design Team Member
- eLearning Consultant
- Experienced, Advanced or Senior VET Teacher, Trainer and Assessor
- Head or Lead VET teacher, Trainer and Assessor
- Instructional Designer, Learning Designer, Course Designer or Learning Management System (LMS) Designer
- Resource Developer, Product Developer or Assessment Developer
- Subject Matter Expert
Do you hold the required pre-requisite units? This must be EITHER:
- The TAE40116 or the TAE Cert IV TAE or
- The following units from the TAE40116/TAE40122 as a minimum (not the TAE10/TAA/BSZ):some textsome text
- TAEDES411 Use nationally recognised training products to meet vocational training needs (or its previous version TAEDES402 Use training packages and accredited courses to meet client needs)
- TAEASS412 Assess competence (or its previous version TAEASS402 Assess competence)
- TAEDEL411 Facilitate vocational training (or its previous version TAEDEL401 Plan, organise and deliver group-based learning)
The Packaging Rules
Three Core Units:
- TAEDES511 Design and develop strategies for training and assessment*
- TAEDES515 Evaluate training
- TAEPDD511 Maintain and enhance professional practice
Elective Units:
To meet the requirements for the VIC RRP Program, you must complete the following 5 elective units from Group A - Advanced Training and Assessment, For VIC RRP these must be:
- TAEASS511 Lead assessment*
- TAEDEL512 Lead training facilitation*
- TAEPDD502 Lead and mentor VET teachers, trainers and assessors
- TAERES511 - Apply research to training and assessment practice
You must also then choose the 5 units from Group B Design and development:
- TAEASS512 Design and develop assessment tools – this one is a mandatory elective – and any 4 of the following some text
- TAEASS514 Develop and implement plans for recognition of prior learning
- TAEDES512 Design and develop print-based learning resources
- TAEDES513 Design and develop e-learning resources
- TAEDES514 Research and develop nationally recognised training products
- TAETAS511 Undertake organisational training needs analysis
(please note that RTOs may not offer ALL units for assessment, but you may be able to credit transfer any of those units if you hold them or equivalent previous versions)
The PLP Survey
Before you commence your course, you will be asked to complete a Personal Learning Plan Survey.
This Survey consists of a set of questions tailored to the units within each specialisation.
You only need to answer the questions for the specialisation and the units that you want to enrol for .
Once you have responded to all the required questions and sent your survey back to us, our expert trainers will then develop the personal learning plan, which outlines:
- The units selected for your chosen specialisation
- The assessment tasks that you will complete either via an RPL Assessment, Coursework or credit transfer pathway and the timeframes for doing this
The plan will also provide some next steps for enrolment or, if already enrolled, booking a call with a trainer to get started
What Happens Next
Now, it's over to you. Hit the “Enrol” button to choose your support package and preferred payment option. Then, pay your deposit to get the ball rolling and receive your PLP Survey so your Diploma journey can begin.
Specialisation - TAE50122 Diploma of Vocational Education and Training (VET Leadership)
The TAE50122 Diploma of Vocational Education and Training VET Leadership is for people responsible for providing mentoring, guidance and advice to entry-level VET teachers, trainers and assessors, as well as supporting quality and compliance operations.
Job roles may include:
- Capability, quality or eLearning Consultant
- Training Manager
- Experienced, Advanced or Senior VET Teacher, Trainer and Assessor
- Head or Lead VET teacher, Trainer and Assessor
- Program Director
- Quality and Compliance Manager
- RTO Manager
Do you hold the required pre-requisite units? This must be EITHER:
- The TAE40116 or the TAE Cert IV TAE or
- The following units from the TAE40116/TAE40122 as a minimum (not the TAE10/TAA/BSZ): some textsome text
- TAEDES411 Use nationally recognised training products to meet vocational training needs (or its previous version TAEDES402 Use training packages and accredited courses to meet client needs)
- TAEASS412 Assess competence (or its previous version TAEASS402 Assess competence)
- TAEDEL411 Facilitate vocational training (or its previous version TAEDEL401 Plan, organise and deliver group-based learning)
The Packaging Rules
Three Core Units:
- TAEDES511 Design and develop strategies for training and assessment*
- TAEDES515 Evaluate training
- TAEPDD511 Maintain and enhance professional practice
Elective Units:
To meet the requirements for the VIC RRP Program, you must complete the following 2 elective units from Group A - Advanced Training and Assessment, For VIC RRP these must be:
- TAEASS511 Lead assessment*
- TAEDEL512 Lead training facilitation*
You must also then complete the following 3 units from Group B Design and development (and you will also choose a 2 further electives from Group C to meet the packaging rule of 5 from this group):
- TAERES511 - Apply research to training and assessment practice
- TAEPDD502 Lead and mentor VET teachers, trainers and assessors
- TAERES511 Apply research to training and assessment practice
You can then choose any 2 of the following from Group C (please note that RTOs may not offer ALL units for assessment, but you may be able to credit transfer any of those units if you hold them or equivalent previous versions):
- BSBAUD511 Initiate quality audits
- BSBAUD512 Lead quality audits
- BSBAUD513 Report on quality audits
- BSBAUD514 Interpret compliance requirements
- BSBAUD515 Evaluate and review compliance
- BSBCMM511 Communicate with influence
- BSBLDR522 Manage people performance
- BSBPEF502 Develop and use emotional intelligence
- BSBSTR501 Establish innovative work environments
- BSBSTR502 Facilitate continuous improvement
- BSBSTR503 Develop organisational policy
- TAEASS513 Lead assessment moderation and validation processes*
- TAEICR511 Work in partnership with industry, enterprises and community groups
- TAETAS511 Undertake organisational training needs analysis
You can then choose the remaining 2 electives from any group, or you may import up to 2 units from any currently endorsed Certificate IV or above training package qualification or accredited course, provided that no more than 1 of these 2 units is from a Certificate IV qualification.
The PLP Survey
Before you commence your course, you will be asked to complete a Personal Learning Plan Survey.
This Survey consists of a set of questions tailored to the units within each specialisation.
You only need to answer the questions for the specialisation and the units that you want to enrol for.
Once you have responded to all the required questions and sent your survey back to us, our expert trainers will then develop the personal learning plan, which outlines:
- The units selected for your chosen specialisation
- The assessment tasks that you will complete either via an RPL Assessment, Coursework or credit transfer pathway and the timeframes for doing this
The plan will also provide some next steps for enrolment or, if already enrolled, booking a call with a trainer to get started.
What Happens Next
Now, it's over to you. Hit the “Enrol” button to choose your support package and preferred payment option. Then, pay your deposit to get the ball rolling and receive your PLP Survey so your Diploma journey can begin.
How Do I reclassify Once I've Graduated?
Upon completion of the final review and assessment, you’ll receive your TAE50122 Diploma Certificate and transcript of results, plus a Certificate of Completion confirming you’ve completed a program of professional activity for the purposes of reclassification.
Go to https://vta.vic.edu.au/victorian-tafe-teaching-staff-agreement-2018/ to find “The Guideline for Request Classification Assessment”, which tells you how to do the reclassification, as follows:
1. Complete the ‘Request for Classification Assessment’ form: This is where you provide details and information about how you meet the requirements for your classification level.
2. Gather supporting evidence: Evidence will help support your application and enable your HR Department to process your application more efficiently. Examples of appropriate evidence are provided throughout the guide mentioned above.
3. Submit your ‘Request for Classification Assessment’ form and supporting evidence.
What Is Involved In The Enrolment Interview?
You’ll be sent to a booking page just after making your deposit payment to book your enrolment interview. A confirmation email will then be sent to you with the details of everything you need to prepare for that interview.
The interview can be booked on the same day, but there is a minimum of a 4-hour gap from applying to being able to do the enrolment interview. This is so you have time to get prepared.
HEADS UP: You will need your USI (Student Identifier) before you get to your interview.
Your interview is done via Google Meet or phone (if preferred). This means that you can ask additional questions before enrolling and clarify anything you’re unsure of. We also get to make sure you have chosen the right course pathway and support package for what you really need.
During the interview, we’ll conduct a "Suitability Assessment." This series of questions will help us determine whether you can meet the technical, practical, and skill requirements needed to confidently complete this course online.
The technical requirements include regular computer access, knowledge, and confidence in navigating email, logins, and websites. The practical questions ensure you have access to the human and physical resources you need to complete the assessments in your course.
We will ask additional questions about your goals, your online experience and comfort level in learning online, your learning ability, plus your availability to study. This is all to ensure you're in the right course and ready to succeed before enrolling formally. This gives you more confidence that you can absolutely get all the way to graduation.
If the course is found to be unsuitable for you, your deposit (including the $150 enrolment interview fee) will be fully refunded. However, the enrolment fee is not refunded if you don't show up for your enrolment interview or change your mind after the interview within the 30-day cooling-off period.
What Happens If This Course Is Determined As Not Suitable For Me?
If during your Enrolment Interview we discover this course is not suitable for you, we’ll offer other alternative solutions or refund all fees paid, including the $150 deposit.
What If I Need To Take a Break From Studying?
The flexibility of our online approach means that if you need to take a break from studying, we’ve got that covered too.
We offer the option to defer (pause) your studies. Whilst you are deferred, your enrolment is inactive, and we pause your enrolment duration. Then, when you are reactivated from deferment, you pick up exactly where you left off and carry on.
Here is what you need to know about deferring:
- You can defer a maximum of two times. The first deferment is free, and the second deferment has a $45 fee.
- Payment plans continue on deferment, and your payments must be up to date before we can defer you.
- You won’t have access to your trainer or learning platform while you’re status is “deferred”.
- If you have at least 6 weeks remaining in your enrolment, you can defer for up to 3 months. After that, you can defer for twice the amount of time remaining in your enrolment (for example, if you have 1 week left in your enrolment, you can defer for 2 weeks.)
The most important thing is to contact us if your enrolment isn’t going as you planned so that we can offer you the best support options as and when you need them.
Why Choose Fortress?
We know that right now you probably “need” to do this training and you’re looking for fast and easy so it’s relatively painless for you. We get it, so we’ve spent more time on our end making it as straightforward for you as possible, and finding ways to do our part more efficiently so we’re not the bottleneck!
- We have one of the fastest marking times in the industry – We know that when you start something like this, you want to get through it as fast as possible and marking times can significantly impact how fast you can do it. You’ll get your assessments back within 4 business days with us (except where the Solo Support Package, which is 4 – 8 business days max), and then the speed with which you get to graduation is mostly up to you.
- Our learning material is first-class in clarity and comprehensiveness, and is as close to what you’ll find in real life! We do this so you’re more confident and skilled when you start working as an actual trainer.
- Our support and responsiveness are why we have such a high completion rate. We’ll respond to your emails within 8 business hours, and if we miss your call, we’ll call you back within 4 business hours. Our trainers are also known for their compassion, wisdom and ability to get you all the way to graduation.
Don't believe what we say though, check out our reviews on Google and Trustpilot - See what others have said about learning with us!
Why Is There a Non-Refundable Fee Included In The Deposit?
When you will pay your deposit it includes your $150 non-refundable enrolment interview fee. This covers the cost of the behind-the-scenes work and the time taken to prepare and run the interview itself because it is a cost to us. It's also not fair to others who could have booked an earlier time with us when people just don't show up.
We do the enrolment interview to make sure that the course is the right course for you and that you have all of the resources and the time you will need to complete it successfully (barring any unexpected events that could impact it) BEFORE you actually enrol. We have saved many students money, time and frustration by having this interview and discovering that it's unlikely they will complete it successfully for some reason. We are invested in your success from the start.
If the course isn't suitable for you for whatever reason, you will be refunded the whole amount of your deposit, including your $150 enrolment interview fee. If you simply don't show up, the $150 enrolment interview fee won't be refunded should you choose not to go ahead for other reasons.
If an emergency happens and you can’t let us know you won’t be able to make it, we’re generous when it matters most, so there are circumstances where this enrolment interview fee will also be refunded, but this is only on a case-by-case basis.
Do You Have Flexible Payment Options?
We offer flexible payment options for every course.
You can pay in full and upfront, but you can also pay a deposit (which includes the $150 non-refundable enrolment interview fee), and choose a fortnightly or weekly payment plan. When you select "Enrol", you will see the various packages available for your course, and once you select the package you want, you will be presented with the various payment options.
If you want to go back and see another package and their payment plan options, just hit "back".
Can I Get a Refund If I Change My Mind?
Upon Application:
- If you are found not to be suitable for entry into any of our programs, we will refund all monies paid.
- If you choose not to continue with the enrolment interview or application, we will refund monies paid, excluding the $150 application fee.
After Enrolment:
- Fortress has a 30-day cooling-off period.
- This 30-day cooling-off period starts from the activation of your learner portal. For example, if your learner portal is activated on March 1st, the 30-day cooling-off period ends on March 31st
- If you choose to withdraw within the 30-day cooling-off period, you will receive a full refund of the fees paid (excluding the $150 application fee).
- If you choose to withdraw at any time after the 30-day cooling-off period ends, no refund is applicable, and the full balance of course fees will be due.
Please refer to our Refund Policy here for additional information.
There Are 4 Upgrade Options
The option that's best for you depends on multiple factors, so use the following flow chart to help you determine which option you should look at. If in doubt, our Course Advisors are experts at working this out with you.
Regardless of your choice you'll need to speak to them to book in for your upgrade course option.
You Graduating Is Our No.1 Goal!
This course can be challenging and many of you are doing it because you “have to”, we get it, so we have gone to great lengths to make the learning material as engaging as possible, we also monitor your progress and reach out if we see you’ve stalled so we can support you to keep going. We are there every step of the way!